Home Services
Six fixed-scope offers. Five prices published.
The sixth is scoped per process, and every quote, all six offers, is fixed in writing before work starts. No rate cards, no meters.
Every offer is priced against the thresholds your bylaw or policy already sets, so you know the buying method before you ever call us.
Three flagship offers, priced for direct award.
Each sits inside the federal $40K directed-contract band, and the audit fits most municipal direct-purchase thresholds too.
AODA & WCAG Accessibility Audit
From $4,500Full WCAG 2.1/2.2 AA audit with code-level fixes, and we file your AODA compliance report. Report in 10 business days.
Fits: direct award
See method and pricingBilingual AI Answer Bot
From $25KRetrieval-only over your own published content. English and French by default, every answer cited, human escalation built in.
Fits: direct award · invitational
Jump to detailsAI Proof of Concept
$39.5K fixedAn 8-week AI use case implementation with evaluation methodology included and the production price quoted up front.
Fits: direct award
See the 8-week planThree platform builds for the bigger file.
Larger scopes for invitational and open competition. Full scope, method and the comparable delivery behind each, below.
Municipal Website
$45K-$75KAODA-native redesign: WCAG 2.2 AA from the first template, bilingual structure, verified migration, Canadian hosting under SLA. Live in 8-12 weeks.
Fits: invitational · open RFP
Jump to detailsIntake & CRM Platform
$25K-$45KProgram, permit and grant intake with automated routing, status tracking and reporting. Built on the FormBook lineage, live today.
Fits: direct award · invitational
Jump to detailsWorkflow Automation
Scoped per processBack-office automation: document intake, routing, notifications and status tracking, with human checkpoints wherever a decision matters.
Fits: direct award · invitational
Jump to detailsBilingual AI Answer Bot
An answer bot your counsel can approve. Retrieval-only over your own published content, bilingual by default, and every answer cited.
From $25K, the answer bot fits the federal directed-contract band and the invitational bands most Ontario bylaws set. Production hosting and monthly accuracy reporting are quoted alongside the build, so there is no surprise line item in year two.
English and French from day one: every corpus entry, answer and escalation message ships in both languages. We build the French corpus alongside the English one, not as a translation pass at the end, so both languages get the same accuracy commitments and the same monthly reporting.
Six commitments are written into the statement of work: curated sources only, citation on every answer, human escalation, no automated decisions, data stays in Canada, monthly accuracy reports. Read the full AI governance commitments.
- Price
- From $25K
- Fits
- Direct award · invitational
- Languages
- English and French by default
- Hosting
- Canadian region, quoted alongside the build
- Reporting
- Monthly accuracy reports, quoted alongside the build
The questions your counsel will ask.
What about hallucinations?
The bot is retrieval-only: it answers from a curated corpus of your published content, cites the source page on every answer, and refuses to answer when a question falls outside the corpus. It escalates to a person instead of guessing.
Where does the data live?
In Canada. Hosting and processing stay in Canadian regions, and data residency is written into the agreement.
Can the bot decide anything?
No. It is informational only. It never approves, denies or decides anything on behalf of your organization, and every path that needs a decision routes to a human.
AI Proof of Concept
Eight weeks, $39.5K fixed, evaluation methodology included, and the production price quoted up front.
At $39.5K fixed, the pilot sits under the $40K federal directed-contract band. One quote, one purchase order, one start date, no competition required.
The scope rule is stated before the work starts: informational-only, no personal information, no automated administrative decisions. That is what makes an AI pilot approvable by counsel, not just by IT.
The pilot price and the production price are on the same quote, so a proof of concept cannot become a change-order machine. And if the evaluation says no, you keep every deliverable and walk away with a documented answer.
- Price
- $39.5K fixed
- Timeline
- 8 weeks
- Fits
- Direct award (under the $40K federal band)
- Scope
- Informational-only. No personal information, no automated administrative decisions.
-
Weeks 1-2: scope, data inventory and success criteria
We agree what the pilot must prove, inventory the content and systems it will use, and write the evaluation criteria down before anything is built.
-
Weeks 3-6: build
The pilot is built on your content and your systems, not on demo data, so the evaluation reflects production reality.
-
Week 7: structured evaluation
The pilot is tested against the criteria from weeks 1 and 2. The result is a documented outcome per criterion, not a demo impression.
-
Week 8: handover, documentation and the production quote
You get the working pilot, the evaluation report, the documentation, and the production plan with its price.
Asked before every pilot.
What happens if the evaluation fails?
You keep the working pilot, the evaluation report and the documentation, and you owe nothing beyond the fixed price. A documented no is a legitimate outcome of a proof of concept, and it is a cheaper answer than discovering the same thing in production.
Can this run inside the direct-award band?
Yes. At $39.5K fixed it sits under the $40K federal directed-contract band, and it is priced that way on purpose.
What data do you need?
Published or internal non-personal content, and access to the systems in scope. The scope rule excludes personal information entirely, and the data inventory in weeks 1 and 2 lists exactly what the pilot will touch before anything is built.
Municipal Website
A municipal website redesign that launches accessible: WCAG 2.2 AA from the first template, bilingual English and French delivery, and Canadian hosting under SLA. Built for Ontario municipalities in 8 to 12 weeks.
Most municipal redesigns treat accessibility as a retrofit: the site is designed, built, and then audited into shape. We build the other way around. The design system and every template are constructed to WCAG 2.2 AA before a single page of content moves, so accessibility never becomes a change order.
The same discipline applies to language. The information architecture is built to hold English and French from the start, so a bilingual requirement is a content task, not a rebuild.
The closest delivered comparable to this offer is a 57-page platform migration for Stan's Heating: full content move, every page verified against the original before cutover, zero content lost. Read the project.
Delivered for Leadder (leadder.io), where Gondal Tech's principal leads sales and delivery operations.
- Price
- $45K-$75K, fixed in writing
- Timeline
- 8-12 weeks to launch
- Standard
- WCAG 2.2 AA
- Fits
- Invitational · open RFP
Questions clerks and communications teams ask.
What does a municipal website redesign cost in Ontario?
Our band is $45K to $75K, fixed in writing before work starts. Page count, migration complexity, integrations and bilingual content volume decide where a project lands in the band.
Is the site accessible when it launches?
The design system and templates are built to WCAG 2.2 AA from day one, not retrofitted at the end. AODA's legal floor is WCAG 2.0 AA, so the site launches above the minimum the law requires.
Who hosts the site after launch?
We host it in Canada, with support tiers and an SLA. Documentation and staff handover are included, so you are never locked in.
Intake & CRM Platform
Program, permit and grant intake that routes itself, with status tracking for applicants and staff, and reporting your managers actually read.
Every program, permit and grant that arrives by email, PDF or walk-in gets re-keyed, forwarded and chased by staff. The intake platform replaces that pipeline: applicants submit through plain-language accessible forms, the file routes itself to the right queue, and both sides can see its status without a phone call.
Because it is built on the same lineage as FormBook, our own live multi-tenant intake and scheduling product, the platform pattern is proven before your project starts. Your project is configuration and fit, not invention.
- Price
- $25K-$45K, fixed in writing
- Platform lineage
- FormBook, live today
- Handover
- Training + documentation
- Fits
- Direct award · invitational
Questions program leads ask.
What does the intake platform cost?
$25K to $45K, fixed in writing before work starts. The number of intake processes, routing complexity and reporting depth decide where a project lands in the band.
Can we buy this without an RFP?
Often, yes. The band starts at $25K, which fits many invitational three-quote processes, and scopes can be structured to fit direct-award thresholds where your bylaw allows. The procurement ladder shows every route.
What happens after launch?
Staff training and full documentation are part of the scope, and the configuration is yours on final payment. You are never locked in.
Workflow Automation
Back-office automation, one process at a time: document intake, routing, notifications and status tracking, with a human checkpoint wherever a decision matters.
Most back-office pain is not the decision, it is the transport: documents re-keyed into systems, files forwarded between desks, applicants phoning for status because nobody sent an update. That transport layer is what we automate.
The line we do not cross: wherever judgment matters, a person stays in the loop. Our responsible AI commitments cover this in full.
The closest delivered comparable is the fulfillment engine behind a productized lead-generation service: intake, routing, notifications and status tracking automated across the full delivery pipeline, with people handling the judgment calls. Read the project.
Delivered for Leadder (leadder.io), where Gondal Tech's principal leads sales and delivery operations.
- Price
- Scoped per process, fixed in writing
- Unit of work
- One process at a time
- Decisions
- Human-in-the-loop
- Fits
- Direct award · invitational
Questions operations managers ask.
Why is there no published price for workflow automation?
Because the honest unit is the process, not the product. Two departments' invoice-approval workflows can be a day apart or a month apart. We scope the process in a short call, then the quote is fixed in writing, so the number you approve is the number you pay.
Which processes are the best candidates?
High-volume, rule-driven work: document intake that gets re-keyed, files that move between desks by email, approvals that stall waiting for a forward, and status updates staff type by hand.
Can this be bought without an RFP?
Usually. Single-process scopes are quoted to fit direct-award and invitational bands, and we word the scope to match your bylaw's definitions. The procurement ladder shows every route.
Included in every engagement, at every price.
The commitments that do not change with the offer. Each one is checkable from the outside.
A fixed price in writing
The number you approve is the number you pay. Changes are quoted before they happen, never billed after.
The principals do the work
The people in the bid are the people in the build. No account layer, no offshore handoff.
You own the IP
Code, content, prompts, configurations and data are yours on final payment.
Accessibility as a default
Everything we ship is built against WCAG 2.2 AA. This site is the proof of practice.
Documentation and handover
Every build ends with staff training and documentation, so you are never locked in.
Let's scope your next file.
Fixed price in writing before work starts. Book a 20-minute call or send the file.